Last updated: September 18, 2026
This Privacy Policy explains how STOXIQ ("STOXIQ", "we", "us", or "our") collects, uses, and shares information when a merchant installs the STOXIQ app (the "App") on their Shopify store, and when that merchant's customers interact with features the App provides, such as Preorder, Back in Stock, and Low Stock Alert. STOXIQ is operated by Aurasix, No. 6, Stalin 7th Street, Vallalar Nagar, Madambakkam, Kanchipuram, Tamil Nadu 603202 India.
Through Shopify's APIs: when a merchant installs the App, we access store, product, order, and customer data made available through Shopify's APIs to the extent needed to operate the App's Preorder, Back in Stock, and Low Stock Alert features.
Directly from merchants: store name and domain, contact and billing information provided through Shopify, app configuration and settings, and usage data about how the App is used within the Shopify admin.
Directly from merchants' customers (end shoppers): information submitted through App widgets, such as email address and, where provided, phone number for back-in-stock or preorder notifications; and order and product data necessary to fulfill preorder and notification functionality. The App's storefront widgets do not set any cookies of their own and do not use local or session storage on a shopper's device. Where a shopper adds a preorder item to their cart, the widget reads the value of Shopify's own existing cart-session cookie — already set by Shopify, not by the App — solely to match that action to the resulting order for accurate order-count tracking. This is never used to identify or track a shopper's browsing behavior, and no separate tracking cookie, pixel, or fingerprinting technique is used by the App's storefront widgets.
For merchants and shoppers located in the European Economic Area, the United Kingdom, or other jurisdictions that require us to state a legal basis for processing personal data, the bases noted above apply to the corresponding use. Where our use of your information relies on consent, you may withdraw that consent at any time as described in Section 5, without affecting the lawfulness of processing carried out before your withdrawal.
We do not sell personal information. We may share information with:
We retain merchant and shopper information for as long as the App remains installed on a store and as necessary to provide its features, resolve disputes, and comply with legal obligations. When a merchant uninstalls the App, we process shop-level deletion within 48 hours of receiving Shopify's uninstall notification, and we complete individual customer data-deletion requests within 30 days, consistent with Shopify's mandatory compliance webhook requirements — unless we're legally required to retain certain data for a longer period. After deletion, only aggregated, anonymized usage data may persist, which cannot be used to identify a specific merchant, shopper, or store.
Depending on where you're located, you may have the right to access, correct, erase, restrict, or port your personal information, and to withdraw consent where processing is based on consent. To exercise these rights:
California residents: Under the CCPA/CPRA, California residents have the right to know what personal information we collect, to request deletion or correction of that information, and to opt out of the sale or sharing of personal information. STOXIQ does not sell personal information and does not share personal information for cross-context behavioral advertising. To exercise these rights, contact privacy@stoxiq.biz.
We use industry-standard technical and organizational measures to protect the information we process, including encryption in transit and access controls limiting who within STOXIQ can access merchant and shopper data.
STOXIQ is used by merchants across many countries. Where applicable, information may be processed in a country other than where the merchant or their customer is located, including outside the European Economic Area. Where we transfer personal information internationally, we take steps to ensure such transfers are conducted in a manner consistent with applicable data protection law, such as through standard contractual clauses or equivalent safeguards.
Our website and the App may reference or link to third-party websites, applications, or integrations that we do not operate — including services a merchant chooses to connect, such as Klaviyo. We are not responsible for the privacy practices or content of those third parties, and we encourage merchants and shoppers to review their privacy policies separately before interacting with them.
The App is intended for use by Shopify merchants operating commercial stores and is not directed at children. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date on this page, and where a change materially affects your rights, we'll also notify you by email or through a notice within the App.
By installing, accessing, or using the App, or by browsing stoxiq.biz, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree with this Policy, please do not install or use the App, and do not use this website.
Questions about this Privacy Policy or requests regarding your data can be sent to privacy@stoxiq.biz.